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Biographical Sketch

Murali Krishna Mantrala will be joining the University of Missouri as the Sam M. Walton Professor of Marketing in Fall 2003. Currently, he is a Manager at ZS Associates Inc, an international Sales and Marketing consulting firm in Evanston, Illinois, and adjunct associate professor of marketing in the University of Chicago Graduate School of Business and Duke University’s Fuqua School of Business.

Murali holds a Ph.D. in Marketing (1987) from the Kellogg School, Northwestern University; MBAs from the Indian Institute of Management Calcutta (1976) and the University of Minnesota (1981), and a B.S in Physics (1974) from the University of Delhi.

Prior to his move to ZS Associates in fall 1999, Murali was the J.C. Penney Associate Professor of Marketing at the University of Florida, Gainesville, Florida, where he joined as assistant professor in 1986. Murali’s research interests and expertise fall in the areas of retailer pricing and category management, sales and advertising management, and pharmaceutical products marketing. He has published articles on these subjects in leading marketing and management science journals including Journal of Marketing, Interfaces, Marketing Science, Journal of Marketing Research, Managerial and Decision Economics and European Journal of Operations Research.

Murali’s pioneering research at the University of Florida in the domain of dynamic fashion retailer order quantity and price markdown optimization models and algorithms began with inputs from retail merchandise managers at a major US retailer in the late 1980s, resulting in the development of MARK, now called “B_Line,” the first field-tested implementable PC-based markdown decision support system, described in the April 1994 issue of STORES (RR1-RR6) published by the National Retail Federation (NRF), the University of Florida research journal EXPLORE (Spring 1996), and the technology magazine ComputerWorld (1996). During the next few years, the B_Line system was presented at a number of leading universities including Rutgers, NJ, Baruch College, IN, the Thunderbird School, AZ, and the University of Connecticut, at the 1996 EIRASS (European Institute of Retailing and Service Studies) Conference on Recent Advances in Retailing and Services Science, in Innsbruck, Austria, and to leading management consulting firms including Sabre Decision Technologies, Anderson (now Accenture) Consulting, ComShare, JDA Arthur and KPMG. Between 1995-2000, the B_Line system has continued to improve and evolve into a sophisticated, robust and powerful but easy-to-use scientific buy quantity and markdown decision aid and tool for fashion retail buyers and merchants, see e.g., the article in the May 2001 issue of Interfaces, the applications journal of the Institute for Operations Research and Management Science (INFORMS). This evolution was greatly aided by inputs from fashion merchandising executives and buyers at a number of US department stores and specialty retailers.

In other research, Murali coauthored a paper on optimal advertising media scheduling in Marketing Science that won the Frank M. Bass Award of the INFORMS College on Marketing in May 1999 while two of his papers related to marketing resource allocation decisions were Finalists for the William F. O’Dell award for the most impactful article published in the 1992 and 1994 issues of the Journal of Marketing Research.

Murali has taught regular MBA and/or Executive MBA classes in Marketing Strategy, Marketing Research and Sales Force Management at UF, Northwestern, Columbia, Rutgers, Vanderbilt and Washington (St. Louis) Universities. Additionally, he has taught Executive Education programs in Marketing Models and Strategy at Nortel Networks and AT&T Universal Card Services.

Murali was formerly a Sales Executive in the erstwhile Sandoz Pharmaceuticals (India), Bombay (Mumbai), with direct responsibility for sales targets. More recently, his work at ZS Associates includes projects for client companies from the pharmaceuticals, insurance and multimedia broadcasting industries.

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Surya Mantrala is a co-founder of Mantrala Associates Inc along with Dr. Murali Mantrala. She has been involved in demand estimation and other aspects of the fashion retailing business. Surya holds a Ph.D. in Economics (1992) from the University of Florida, Gainesville, FL. Economics of uncertainty and econometrics was the focus of her study.

Surya worked for some time with Bradford Exchange, Niles, IL. as Corporate Database Analyst. Here she developed and implemented lifetime value estimation models for a database of over 5 million clients, developed credit models and was involved in promotional response modeling. Prior to this she was the Analytic Services Manager with A C Nielsen, Deerfield, IL. Here she analyzed the impact of price and trade promotions using marketing mix models, the impact of new product introduction using cannibalization models, the product assortment decisions and was involved in analyzing ethnic marketing.

Surya has taught business statistics to undergraduates and Executive MBA students at the University of Florida, Gainesville, FL. between the years 1995-1997. Formerly, she was an Associate Portfolio Manager at AT&T Universal Card Services, Jacksonville, FL. and a Staff Supervisor with AT&T, Bedminster, NJ.

Surya’s current focus is to take B_Line and other products and services of Mantrala Associates to the market.

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